Showing posts with label Service. Show all posts
Showing posts with label Service. Show all posts

Tuesday, September 14, 2010

Amazing Staff

The Hotel Monaco in Chicago had the most amazing staff of any hotel I've stayed at in years.  As I mentioned when I wrote about checking in the front desk staff was incredibly nice and very helpful.

Every person on the staff smiled whenever I walked by and asked if there was anything they could do for me when appropriate.  A smile goes a long way.  After checking in and finishing work I never felt any sense of stress.  The comforting demeanor of everyone at the hotel helped.

Another act of kindness game from the staff came from housekeeping.  The house keeper noticed I had an orange gatorade in the trash and kindly bought me a new one and left it by my door one night.  What an amazing and thoughtful act.  It came in handy, as I had a bit much to drink that night.  Take a look at her note: